Terms of Use

1. Who We Are and How to Contact Us

The website www.yohokamper.com is operated by Yoho(Hangzhou) Industrial Co., Ltd.. Our registered office is located in Hangzhou, Zhejiang, People’s Republic of China.

To contact our team regarding wholesale inquiries or technical support, please email support@yohokamper.com.

2. Acceptance of Terms

By accessing our platform, you confirm your acceptance of these terms and agree to comply with them. If you do not agree to these terms, you must not use our website. We recommend that our partners save a copy of these terms for future reference.

3. Associated Policies

These terms refer to additional policies which also apply to your use of our site:

• Privacy Policy: Outlines how we process personal and business data.
• Cookie Policy: Details the specific cookies used to optimize our B2B storefront.

4. Account Security and Dealer Access

If you are provided with a username, password, or any other piece of information as part of our Dealer Portal security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We reserve the right to disable any account or password if, in our reasonable opinion, you have failed to comply with any provisions of these terms. If you suspect unauthorized access to your wholesale account, notify us immediately at support@yohokamper.com.

5. Intellectual Property and Technical Assets

We are the owner or the licensee of all intellectual property rights on our website, including the technical specifications, imagery, and engineering data for the SY-series rooftop tents and awnings. These works are protected by global copyright laws and treaties.

6. Technical Accuracy and Vehicle Compatibility

The content on our website is provided for general information regarding the wholesale products we supply.

• No Professional Advice: This information does not amount to specific advice on which you should rely without first consulting your vehicle manufacturer.
• Compatibility: You must obtain specialist advice regarding the suitability of our rooftop tents or awnings for your specific vehicle. Yohokamper makes no representations or guarantees regarding the compatibility of our hardware with specific aftermarket roof rack systems or vehicle makes/models.
• Information Updates: While we make reasonable efforts to update site content, we do not guarantee that the information—including stock levels or technical specs—is always accurate or up to date.

7. Prohibited Uses

You may use our website only for lawful B2B purposes. You may not use our site:

• In any way that breaches local, national, or international regulations.
• To transmit unsolicited promotional material (spam).
• To knowingly introduce viruses, Trojans, worms, or other technologically harmful material.
• To attempt unauthorized access to our Hangzhou-based servers or any database connected to our platform.

8. Limitation of Liability

For Business Users:

We exclude all implied conditions, warranties, and representations that may apply to our website or its content. We will not be liable for any loss or damage arising under or in connection with:

• Use of, or inability to use, our website.
• Use of or reliance on any content displayed on our website.
• Loss of profits, sales, business, or revenue; business interruption; or loss of business opportunity.

For Consumer Users:

Please note that we primarily provide our platform for B2B and wholesale use. We have no liability to you for any loss of profit or business interruption resulting from private use of our site.

9. Governing Law

If you are a business, these terms of use and any non-contractual disputes are governed by English law. Both parties agree to the exclusive jurisdiction of the courts of England and Wales.