Privacy Policy
Last Updated: February 3, 2026
1. Introduction
This policy details how we collect, store, and process your data when you interact with our wholesale platform, apply for a dealership, or purchase our products. Yohokamper is a wholesale supplier located in Hangzhou, China, and this policy applies to all global business interactions.
2. Data Controller & Contact Details
Yoho(Hangzhou) Industrial Co., Ltd. is the data controller responsible for your personal and business data.
- Email: privacy@yohokamper.com
- Postal Address: [Insert Hangzhou Business Address]
For partners in the European Union or United Kingdom, you have the right to lodge a complaint with your local supervisory authority, though we appreciate the opportunity to resolve any concerns directly.
3. The Data We Collect
We collect specific data points necessary to facilitate bulk orders and manufacturing coordination:
- Identity Data: Business registration details, full names, and professional identifiers.
- Contact Data: Billing addresses, delivery locations, email addresses, and telephone numbers.
- Financial Data: Payment details processed through secure gateways; we do not store raw card data.
- Transaction Data: Documentation of payments, bulk order history, and product specifications for your SY-series inventory.
- Technical Data: IP addresses, login credentials for the dealer portal, and browser specifications.
- Profile Data: Wholesale purchase history, interests, and feedback provided during the dealer application process.
4. Collection Methods
Direct Interaction
Data provided when applying for a dealership, placing a bulk order for rooftop tents or awnings, or contacting our Hangzhou support team.
Automated Technology
Technical data collected via cookies and server logs during your use of our digital storefront.
Third-Party Sources
Information received from analytics providers, advertising networks, and payment/technical services such as Shopify or PayPal.
5. How We Use Your Data
We process your data primarily to fulfill our wholesale obligations and optimize our supply chain:
| Purpose/Activity | Type of Data | Lawful Basis |
|---|---|---|
| New partner registration | Identity, Contact | Performance of a contract |
| Processing bulk orders (Logistics/DDP) | Identity, Contact, Financial, Transaction | Performance of a contract; Legitimate interests |
| Relationship management (Updates/Support) | Identity, Contact, Profile | Performance of a contract; Legal obligation |
| Business protection & troubleshooting | Identity, Contact, Technical | Legitimate interests (Security/Operations) |
| Targeted B2B marketing & analytics | Technical, Usage, Identity | Legitimate interests (Market development) |
6. Disclosures of Your Data
To facilitate global distribution, we may share your data with:
- Service Providers: IT administrators and logistics partners, including freight carriers managing sea containers from Ningbo or Shanghai.
- Professional Advisers: Auditors, lawyers, and insurers.
- Regulators: Tax authorities and government bodies requiring transaction reports.
7. International Transfers
As our primary operations are based in Hangzhou, China, your data will be transferred outside the UK or EEA. We ensure that such transfers are protected by Standard Contractual Clauses (SCCs) or equivalent safeguards to maintain data security.
8. Data Retention
We retain your data only as long as necessary to fulfill the purposes of wholesale supply, including legal, tax, or accounting requirements.
9. Your Legal Rights
Under GDPR (UK/EU) and similar global laws, you have the right to request access, correction, or erasure of your data, or to object to its processing. To exercise these rights, contact privacy@yohokamper.com.
10. US State Privacy Rights (CCPA/CPRA)
For US-based partners, we do not sell your personal data for monetary value. You have the right to know what data is collected, request its deletion, and opt-out of data sharing for targeted advertising.